Download Advances in Librarianship, Vol. 28 by Danuta A. Nitecki PDF

By Danuta A. Nitecki

Significantly acclaimed on account that its inception, ''Advances in Librarianship'' remains to be the basic reference resource for advancements within the box of libraries and library technological know-how. Articles released within the serial have received nationwide prizes, akin to the Blackwell North the United States Scholarship Award for the phenomenal 1994 monograph, article, or unique paper within the box of acquisitions, assortment, improvement, and similar components of source improvement. All parts of public, collage, college, fundamental and secondary faculties, and specified libraries are given updated, severe research by means of specialists engaged within the perform of librarianship, in educating, and in learn.

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1997, p. 250). VIII. Benchmarking Within the Australian Business Excellence Framework (2003, p. ” At UWL benchmarking has been used for process improvement and for comparing performance with organisations regarded as “best practice,” as assessed by the Australian Business Excellence Awards evaluators. Comparing or benchmarking performance may often lead to improved process efficiency, however, the primary benefit is the identification and harnessing of good ideas and applicable strategies, as well as stimulating critical thinking about all of the library’s activities.

In 1994 when the Library embarked on its “quality journey,” AUQA had not been established. The desire to be audited or evaluated against recognised standards, however, was important to the Library then and remains important today. Although library services are included in an AUQA audit, given the scope and complexity of universities’ core purposes, teaching, research and learning, audit schedules generally do not permit a detailed investigation of the library and other supporting elements of the university.

A brief discussion of “change” principles which were found to be particularly effective follows. Of primary importance is that leaders should have realistic expectations of the length of time needed to implement and integrate an organisation-wide change, involving, as the UWL quality program did, cultural change, individual and team development and significant learning of new skills and knowledge. Before announcing a new direction, it is important to have the commitment of the senior management team and ensure that they understand and can explain the philosophy and purposes of the program in a way that takes into account the different learning and communication styles of staff members.

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